Trusted Resource Underwriters Exchange (TRUE) has submitted a filing to the Florida Office of Insurance Regulation to update its underwriting guidelines for homeowners policies, with changes effective May 20, 2025. The filing reflects a shift toward stricter eligibility requirements and simplified underwriting practices across the board.
Under the new guidelines, TRUE has removed individualized referral and inspection criteria in favor of broader discretion, stating that any business may be referred to underwriting to assess property characteristics prior to binding. Several categories of risk that were previously subject to underwriting review—such as properties over five acres, in Protection Class 10, or located within 1,000 feet of coastal water—are now outright ineligible. Similarly, properties purchased for less than 80% of their replacement cost value no longer qualify for coverage.
The company has also made changes to specific eligibility factors. It reduced the acceptable age of tile roofs from 20 years to 15 and eliminated HVAC age as a standalone eligibility criterion. In addition, the filing provides updated language and clarification regarding seasonal or secondary residences, applicant loss history, and roof conditions. TRUE emphasized its authority to adjust underwriting decisions based on overall exposure concentrations or catastrophic risk, reinforcing a strategy aimed at limiting its exposure to hard-to-price or high-risk segments in Florida’s coastal homeowners market.