Hiscox is introducing a new payment rule in Georgia that adds a transaction fee of up to 3% for customers who choose to pay premiums by credit or debit card, with an effective date of July 20, 2026. The fee will not be retained by the insurer but instead collected and kept by a third-party payment vendor, reflecting a shift in how payment processing is handled across its small business products.

Policyholders will still have a way around the fee. Payments made via ACH or other non-card methods will remain free, effectively creating a pricing distinction between digital convenience and lower-cost payment rails.