American Pet Insurance Company has filed revised endorsements in Kansas and Oregon for Aflac Pet Insurance powered by Trupanion, updating policy language to provide access to TeleTails veterinary telehealth services.

The wording directs policyholders to aflac.teletails.com for access to veterinary nurses 24 hours a day, seven days a week. The service helps owners assess a pet’s symptoms and determine whether veterinary treatment is needed and how soon.

In Oregon, TeleTails would replace Vet Connection, which the existing policies list as a telephone-based service. The filing does not explain the reason for the switch.

Consultations with other telehealth providers would be treated as examination fees, which the policies exclude from coverage.

The revisions apply to the program’s Basic and Unlimited Accident & Illness policies.

Submitted November 5 in Kansas and November 6 in Oregon, the filings request an April 1, 2027 effective date for new and renewal business.