Oncourse Home Solutions has filed updated service contract forms in Nevada for its Water Line Protection Program, continuing the expansion of a utility-partnered infrastructure protection product that sits just outside traditional insurance. The filing was submitted January 19, 2026, on an on-approval basis and replaces prior approved versions of the same program.
The product is structured as a service contract rather than insurance, with Oncourse Home Solutions as the obligor and American Water Resources acting as administrator. That distinction matters: obligations are backed by Oncourse’s balance sheet rather than a licensed insurer, allowing faster product iteration while avoiding rate regulation.
At its core, the program covers repairs to a homeowner’s exterior water service line—from the utility connection to the home’s shut-off valve—an area that is typically excluded from homeowners insurance but expensive to fix when failures occur. The coverage limit is set at $6,000 per occurrence for line repairs, with a separate $6,000 limit for required public road or sidewalk restoration, effectively doubling the usable limit in many real-world claims.
The filing reinforces the program’s mass-market design. There is no deductible for water line repairs, enrollment is simple, and payments can be bundled directly onto a customer’s utility bill or paid monthly or annually through other methods. This utility-bill integration remains the program’s key distribution advantage, embedding protection into a trusted billing channel rather than relying on agent sales or digital acquisition.
From a risk perspective, the contract sharply limits exposure. Coverage applies only to failures caused by normal wear and use after a 30-day waiting period, excluding pre-existing issues, natural disasters, defective materials such as polybutylene piping, code upgrades, interior damage, lost water costs, and any consequential losses. Restoration obligations are narrowly defined, with landscaping replacement explicitly not guaranteed.
Operational control is also tightly held. Repairs must be handled by Oncourse-approved contractors, and the company reserves the right to seek second opinions, with those costs counting toward the protection limit. Customers may only hire their own contractor in emergency scenarios when Oncourse cannot dispatch within 24 hours, and even then reimbursement is capped at program limits.
The filing places heavy emphasis on arbitration and individual dispute resolution, barring class actions and jury trials. Legal actions must be initiated within one year of the triggering event, and multi-claim arbitration scenarios are structured to limit fee escalation through bellwether procedures. These provisions significantly reduce litigation risk as the customer base scales.
Financially, the program relies on recurring revenue rather than underwriting margin. Monthly pricing in the example confirmation letters runs roughly $17.50 per month, or about $120 annually, positioning the product as a low-friction add-on rather than a core insurance purchase. Automatic renewal is the default, reinforcing persistency and lifetime value.
The Nevada filing also confirms that Oncourse continues to rely on a bonded reserve account rather than a reimbursement insurance policy to back its obligations, a structure that lowers costs but places greater emphasis on claims predictability and contractor cost control.